Hotel information

• Check-in: 14.00
• Check-out: on the day of departure rooms must be vacated by 10.00

Please, pay the bill the night before your departure. You can pay in cash in CZK or EUR (at daily exchange rate at the reception).

• Breakfast at the Kristýna Hotel restaurant is served from 7.30 to 10.00.
• The restaurant is open from 11.00 to 24.00. 

You can leave mail to be posted at the reception desk.

Hotel Martin

• Telephone - Calls can be made directly from your room. The phone charges will automatically be added to your bill.
• Mini-bar - The bill for the mini-bar will be calculated upon departure.

Hotel Kristýna

• Telephone - pay telephone at the reception desk

Smoking is prohibited in the rooms and corridors.

Small dogs are welcome. There is a surcharge of CZK 100 per day for pets.
Recreational fee is CZK 19 per person per day.

Other services and sports facilities in the vicinity

There is a pharmacy in the centre of Špindlerův Mlýn, open Monday to Friday from 8.00 to 16.00.
Medical services in Špindlerův Mlýn
TOSCA - non-stop service, tel.:499 433 344
MEDICAL CENTRUM (including surgery) - non-stop service tel.: +420 602 420 758
Hospital in Vrchlabí, Vágnerova 50, tel.: 499 502 248/111
Emergency Room - tel.: 155

The post office is located in the centre of Špindlerův Mlýn. Open 9:00 to 16:00.
Bank machine - located at the post office in the Česká spořitelna building - non-stop.
Hair salon - Horal Hotel, Harmony Hotel, Pavilon hairdressers

Cancellation terms

max 14 days before arrival – no sanctions,
14 - 10 days before arrival - 10 % of the total accommodation price,
10 - 7 days before arrival - 30 % of the total accommodation price,
7 - 2 days before arrival - 50 % of the total accommodation price,
2 days and non-arrival - 100 % of the total accommodation price